How much do you really know about AI-powered analytics? Have you really tapped into your Contact Center Interactions, and the wealth of information they hold? There are trillions of recorded ...

Data is at the core of how modern enterprises are unlocking the potential of AI to change their business. The challenge most enterprises face is how to succeed with both their data and AI. How can the ...

So, rewind 10 or so years, and you may have only needed a simply relational database, point-in-time data, and some internal spreadsheet expertise to drive business decisions. Now, the tides have ...