Aspect Software, a provider of consumer engagement, workforce optimization, and self-service omnichannel solutions, has integrated Aspect Workforce Management with Amazon Connect, bringing Amazon ...

Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions, today announced that Citizens Financial ...

Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions, today announced Dialog Direct, formerly ...

New partnership bridges the gap between long-range staffing decisions and daily intraday operations, helping contact centers reduce spreadsheet risk, align budgets to service goals, and improve ...

DENVER--(BUSINESS WIRE)--Aspect, a leading provider of cloud-based workforce management solutions, has announced a leadership transition, including the appointment of Jeff Kupietzky as Interim Chief ...