A group of local educators from one my community’s largest public school systems recently invested a portion of their valuable summer time off in attending a week of leadership training hosted by ...

Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

The following is reprinted with permission from strategicplanningMD.As simple a concept as balanced scorecards are, organizations still have difficulty implementing them effectively. Although the ...

11 February 2007 Dr Robert Kaplan, co-creator of the worldwide phenomenon 'Balanced Scorecard' (BSC), will be one of several leading authorities on maximising business performance speaking at the JW ...