Organizations lately have a growing desire to be able to manage processes to adapt to the ever-changing business environment. They see the value of setting up a systematic approach to making their ...

Abstract: This article aims to explore and improve the strategic management methods used for the balanced scorecard of a public telecommunications infrastructure operator. First, an inventory of ...

With today’s competitive markets, it is imperative for companies to review business processes to efficiently and effectively respond to customer needs, align and standardize processes to company goals ...

11 February 2007 Dr Robert Kaplan, co-creator of the worldwide phenomenon 'Balanced Scorecard' (BSC), will be one of several leading authorities on maximising business performance speaking at the JW ...

MANILA, Philippines – Start your next year’s strategic planning with aligned framework and performance metrics to measure results in the ‘Strategic Management System Through Process Management and ...