Dr Gulzar Singh explains how algorithmic decision-making in banks has outpaced the institutional structures designed to govern accountability, oversight, and escalation ...

New study from King’s Business School at King's College London and the Federal Reserve Board shows most credit-limit increases are automated, targeting borrowers already in debt. As shoppers across ...

When banks digitalized their customer interactions the benefits were huge: greater convenience for customers and vastly improved efficiency for the banks themselves. But this came at a cost that was ...

LONDON — British lawmakers have urged financial regulators to introduce AI-focused stress testing and tighter oversight as banks and insurers increasingly deploy machine-learning systems across ...