SAP moved on two fronts Tuesday to update and expand its software portfolio, unveiling a new suite of cloud-based CRM applications that incorporates technology from several recent acquisitions and a ...

Learn more about CRM data management at CRM Evolution 2022. See more videos from CX Connect 2021 on the CRM YouTube channel. Read the complete transcript of this clip: Jeff Foley: We've established ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Even if you believe you’ve developed the best product ...

Leveraging an AI-powered Salesforce CRM Will Require Better Data Management Your email has been sent APAC IT leaders will need to be pragmatic about data management, budgets and roadmaps to deliver AI ...

Janette Novak is a freelance journalist and consultant who specializes in teaching online business and small business marketing. Previously, Janette owned a boutique marketing agency and served as a ...

No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. While most people equate customer ...

Today‘s event planners have a wealth of data at their fingertips — you might even say it‘s an overabundance. And while leveraging data during the event planning process is helpful (and necessary), it ...

Health system Texas Health Resources had lacked a unified, enterprise-wide view of its patients' interactions across care venues, hindering its ability to deliver personalized, coordinated experiences ...

76% say less than half of their CRM data is accurate and complete, which creates AI implementation failures and severe financial consequences Based on insights from 602 CRM users and administrators ...

Opinions expressed by Entrepreneur contributors are their own. A properly used customer relationship management system can turn a tiny operation into an industry leader. Unfortunately, some small ...