CRM magazine also named Interactive Intelligence a service leader in its Interactive Voice Response category, impressing analysts with a 4.5 score in company direction. 'They do have great integrated ...

ST. LOUIS, MO / ACCESSWIRE / July 23, 2024 / Balto, the first company to provide real-time guidance to contact centers, has been named a Top 100 Company for Customer Service by CRM Magazine. The sixth ...