The Customer Relationship Management (CRM) market is heating up, with most of the major software vendors touting their own solutions. Most businesses face a similar challenge -- how do you manage the ...

Of all the daily activities in business, perhaps none are more fluid than sales and marketing, especially in a business as dynamic as transportation. Managing the sales process is even more complex ...

It’s fair to say that most CRM platforms these days do not consist of a single operational construct but are in fact collections of integrated modules that utilize data and influence workflows in ...