Picture this: you’re browsing your favourite online store when you spot a great deal and make a quick purchase. Days later, a different product arrives. The platform assures you that the right product ...

Q: Our agency is getting into the high-end tour business. We act as the credit card merchant for the program. Retail advisors book our tours by calling in their clients' credit card numbers. I am ...

Peter is a writer and editor for the CNET How-To team. He has been covering technology, software, finance, sports and video games since working for @Home Network and Excite in the 1990s. Peter managed ...

Depending on the nature of your chargeback request, the credit card company may request that you also submit supporting documentation via mail or through a form on their website. Finally, you can ...

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What happens when you submit a chargeback? After you have submitted your chargeback request, your bank will provide written confirmation of your request. Your bank will also either post a temporary ...