Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

Dell said this week it is expanding its virtual desktop offerings into the cloud through a partnership with another company. Dell’s Simplified Desktop as a Service (DaaS) is a cloud-based virtual ...

PALO ALTO, CA--(Marketwire - Oct 22, 2012) - HP (NYSE: HPQ) today announced HP Service Anywhere, a Software-as-a-Service (SaaS) IT service management (ITSM) solution that delivers a simple-to-use, ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Similar to server virtualization, virtualizing desktops involves separating the physical location of an end-point device from its interface, data, and applications. This enables the desktop to be ...

Adar is looking to make it easier for MSPs to sell virtual desktops hosted in Microsoft's cloud by adding to its Nerdio IT-as-a-Service platform a tool that eliminates one of the biggest inhibitors ...