Consumer behaviour should always be what leads your decisions. If e-commerce shoppers are showing a preference it's time to pay attention.
Consumer behaviour encompasses the complex processes by which individuals select, purchase, use, and dispose of goods and services. This field integrates insights from psychology, economics, sociology ...
While the psychology of consumer behavior would veer off into a number of different directions in the 1950s, its core remained psychoanalytic theory brought over from Europe in the 1930s. Nothing ...
The report introduces the concept of ‘Answer Engine Influence,’ which it says affects trust and purchase intent before ...
Inflation creeps into every corner of your life, from the prices at the grocery store to the balance in your savings account. It’s a reality that can make you anxious about your financial future.
Staying afloat—never mind growing—in the tightly packed, highly competitive commercial environment that typifies the modern marketplace demands a lot from a business. Chief among the survival skills ...
Today’s Nigerians are more informed, connected, and value-conscious than ever before. These shifts are driven by increased digital access, evolving lifestyles, and a renewed emphasis on local culture.
The findings highlight the growing impact of invisible audiences, first-party data and AI systems on how brands interpret and influence consumer decisions ...
Canadian retail in 2026 balances expansion, experiential stores, AI adoption, and cautious consumer spending amid inflation ...
Bizcommunity on MSN
The future of CX: Why trust and empathy will drive consumer loyalty
2025 brought a new level of intensity to customer experience (CX) and consumer behaviour. In 2025, AI went mainstream, but customers stayed stubbornly human.They didn’t reward brands for deploying ...
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