As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Humans are social creatures – we live in groups, rely on others to survive and gossip at parties. But socializing can be hard, even for social creatures. Especially the first part: starting a ...

Having more meaningful connections requires just a few thoughtful tweaks that can instantly elevate how you communicate. Here ...

Every day we engage in conversations rooted in ritual and social norms. With no conscious effort, we shift from one role to another. One minute, I’m a husband happily cooking breakfast with his wife.

The art of proper questioning has become lost in today's world, resulting in poorer decision-making. Great listeners know to avoid making assumptions, instead using powerful questions to understand ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

Hard conversations don’t have to be intimidating. In fact, they can be easier than you think and even present opportunities for deeper understanding when you approach them with the right mindset.