During the big Chile power outage, almost all homes and businesses went dark. Earlier this week, I found myself with a front-row seat to an unexpected natural experiment in business continuity. As I ...

More than a high-speed automation tool, artificial intelligence is becoming a safe testing ground where brands can rehearse ...

The promise of agentic AI to transform customer experience (CX) is undeniable. AI-enabled CX platforms are rapidly expanding into a global market, with forecasts predicting it will reach USD 117.8 ...

DENVER, Dec. 9, 2024 /PRNewswire/ -- Voxology, a Communications platform as a Service (CPaaS), today announced it has acquired testing capabilities from partner and leading Observability provider, ...

Quality assurance (QA) teams provide confidence that all aspects of a company’s product are delivered as intended to the customer. Optimizing your strategies across QA teams increases the chance of ...