Understanding customer feedback is important to improve products and services, enhance customer satisfaction, and drive business growth. Several customer feedback analysis tools have emerged to help ...

Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to unify and act on customer signals across more than 50 data sources. The ...

Michael Podolsky, Co-founder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their service. I often emphasize in my writing why customer satisfaction is ...

Artificial intelligence (AI) is reshaping how businesses interpret the Voice of the Customer (VoC), elevating customer feedback to actionable insights for product enhancement and proactive service.

Customer feedback can be a valuable resource in improving satisfaction and the employee experience. For years, companies have damaged their relationships with customers by failing to act on the ...

NEW YORK--(BUSINESS WIRE)--Yogi, a customer feedback analytics platform deploying deep learning for actionable product insights, announced today that it has raised $2.3M in seed funding, with RTP ...

New 2025 analysis from IRAEmpire breaks down Saleshandy's performance, pricing, and user satisfaction in the growing sales automation software market. NEW YORK CITY, NY, UNITED STATES, August 7, 2025 ...