Millions Invested in ERP Training Videos Become Inaccessible Knowledge Assets, Forcing Consultancies to Re-Record Same ...

Problems during the installation of an enterprise resource planning system at an Australia-based company have led to an estimated cost overrun of $21 million — and a claim against the software vendor, ...

Governmental entities, no less than companies, encounter numerous risks in selecting, planning for and implementing an enterprise resource planning (ERP) software system such as Oracle, SAP, Microsoft ...

"Glitches in Payroll System Spark Furor" ... "City Fires Vendor Over ERP Implementation Problems" ... "City's Financial System Upgrade Runs Into Problems" ... "County Will Try Again to Modernize ...

While some talk about the Wild West of software implementation, it’s time to put some specificity around what’s going wrong out there. Unfortunately, a lot of the pain starts before a deal is even ...

In the things you must read today department check out Michael Krigsman's analysis of a bankruptcy filing by American LaFrance, a maker of custom firefighting equipment. In the filing, American ...

When outside training consultants assess ERP implementations already in progress, they act very much like doctors. First they ask the patients (in this case the CIO, project teams, HR and training ...