The way smart energy meters work in northern England and Scotland is causing issues for customers, BBC Panorama has been told. The body that represents energy companies, Energy UK, has confirmed for ...

Brits could soon be entitled to a hefty compensation if their smart meter isn't working properly. It follows plans to clamp down on energy firms who have bodged smart meter installations - leaving ...

Citizens Advice has warned that millions of households are missing out on the benefits of their smart meter due to faults and poor service from their supplier. More than half of British homes now have ...

Citizens Advice has issued a warning that millions of households are not reaping the full benefits of their smart meters. The consumer charity revealed that over half of British homes now have a smart ...

ONE of the UK’s largest energy supplier has issued a fresh warning to 12,000 customers ahead of a huge electricity meter switch off. Households still using Radio Teleswitch Service (RTS) meters must ...

The Commission for Regulation of Utilities (CRU) has just published its 2024 Customer Care Annual Report. The utilities watchdog reports that the number of complaints from energy and water customers ...

British Gas has sounded the alarm for thousands of households who risk huge bill hikes ahead of a major switch off. The energy giant has issued an alert to 12,000 customers ahead of the decision to ...

British Gas has issued a big smart meter statement for thousands of households who risk huge bill hikes ahead of a major switch off. 12,000 customers have been issued an alert by the leading energy ...