Enterprise software companies are racing to capture the AI automation opportunity, but exposure varies dramatically. We looked at Pegasystems (NASDAQ:PEGA), ServiceNow (NYSE:NOW), Microsoft ...

When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

Business automation employs advanced technologies to simplify business processes and functions across an organization, thereby minimizing human intervention as much as possible. In the world of B2B, ...

Researchers from MuleSoft identified 7 key digital transformation trends that will shape the future of work in 2022 and beyond. One trend, hyperautomation, could be the key to unlocking digital value.

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Implementation of robotic process automation (RPA) involves the deployment of software robots that execute recurring clerical tasks. Bots complemented by artificial intelligence can streamline even ...

AI and automation are rapidly shifting our expectations for digital experiences, but the path for businesses to get there isn’t all that clear. When done right, AI and automation can be applied across ...

Yet more investor capital is pouring into the business automation market as startup Tonkean Inc.today announced a $50 million round of funding today. The Series B round was led by Accel and saw ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Since the earliest days of the Industrial Revolution, humans have feared machines taking ...

Your team needs to move fast. You’re launching campaigns, closing deals, onboarding customers—and trying to keep up with everything in between. But as your business grows, so does the complexity.