Interaction and Experience Design (IxD and UX) constitutes a multidisciplinary field that synthesises principles from human–computer interaction, cognitive psychology, industrial design, and ...

Retail TouchPoints (RTP): How are you defining experience design, and why is it so important to today’s shopper journey? Paul Conder: Most design fields start and end with the final product: ...

For years, brands and urban destinations have obsessed over visibility, reach, and footfall. However, the attention economy ...

User experience is changing as AI improves design and research, leading to smoother, more engaging interactions that create trust and connection. Both user experience (UX) and artificial intelligence ...

A law firm is, at its core, a business that needs to prioritize growth, engagement and retention to survive and thrive. Yet many firms are still stuck in the past, with attitudes and practices that ...

This story is part of Fast Company’s 2025 Innovation by Design Awards. Explore the full list of companies creating products, reimagining spaces, and working to design a better world. Read more about ...

Ok, so maybe we’re not calling the public entity notorious for 45-day hold times on customer service calls and websites that would make insurance policies jealous the new leader in digital customer ...

The MA User Experience Design and Innovation programme is for those interested in creating impactful digital experiences that are both intuitive and engaging. This programme attracts applicants from ...