This tutorial will show you how to incorporate user roles and states into your prototypes and dynamically change the UI, based on the current role or state. In the UX analysis of your project, you ...

Tutorial: Configure Genesys Cloud for Azure for automatic user provisioning with Microsoft Entra ID Learn how to automatically provision and de-provision user accounts from Microsoft Entra ID to ...

NASHVILLE, Tenn.--(BUSINESS WIRE)--Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced Genesys Cloud™ innovations designed to bridge the divide ...