Most HR leaders and professionals familiar with healthcare benefits or workers compensation medical claims know about the 80/20 rule – 20% of the claims drive 80% of the costs. Well, the 80-20 rule ...

My mentoring relationship with Esther O’Halloran began nine or 10 years ago, when we both worked for Pret A Manger. I was working on the retail side but, wanting to move into HR, I decided to study ...

Julia is a writer in New York and started covering tech and business during the pandemic. She also covers books and the publishing industry. Cassie is a former deputy editor who collaborated with ...