Whether running a startup or a more established outfit, small business owners have a lot to think about. When help is on hand in the form of automation tools, small businesses have a chance to improve ...

The MIT Sloan Management Review says that “the 21st-century CIO must prioritize customer experience; it’s essential to competitive competitive advantage,” and Gartner says that IT executives “see the ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. According to Forbes Insights, 89% of executives at ...

As businesses develop their IT budgets for 2023, with the specter of an economic slowdown looming, artificial intelligence (AI)-related projects will figure prominently in the discretionary spending ...

Hiver offers a Gmail-integrated help desk solution that enhances email-based customer support efficiency. While it excels in automation and analytics within a familiar interface, users should consider ...

For more than two years, GitHub has been developing its own genAI platform that can not only write a majority of code for a developer, but also take on mundane IT help desk tasks. COO Kyle Daigle ...