HelpDesk.com provides a simple ticketing system. It has strong automation and supports multiple channels, which is great for businesses of all sizes. However, it may not have some advanced features or ...

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

The global help desk and ticketing software market is set for explosive growth, with projections indicating a surge to $7.51 Billion by 2031. This remarkable expansion, driven by the benefits of ...

Spiceworks offers great functionality for a free help desk tool. It's perfect for small to medium-sized IT teams. That said, the in-app ads and performance hiccups can be a bit of a hassle. However, ...

How to deploy osTicket to serve your business as a powerful help desk system Your email has been sent If your business develops software and/or services, you probably ...

How to deploy the Helpy help desk platform with Docker Your email has been sent Helpy is an open source, free help desk platform that you can use as an automated ticketing system and integrate with ...

I figure this is probably in the wrong forum (mods, please move this if needed). Long story short, I volunteer for a non-profit in their IT department. It is me and one other person. We're looking to ...