For the past several decades, enterprises have been integrating various processes and workflows through tools that reach out to every corner of the enterprise. Some called this “business intelligence, ...

To understand workflows, you have to first understand two core concepts in business process management (BPM): flowcharts and state machine diagrams. Most of us are familiar with flowcharts. In its ...

Decisive, operational AI is making its way into business, but ensuring worthwhile investment requires knowing which workflows will benefit from AI agents. This could be the year agentic AI hits the ...