Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

Once pitched as dispassionate tools to answer your questions, A.I. chatbots are now programmed to reflect the biases of their creators. Gab’s chatbot, Arya.Credit...Andria Lo for The New York Times ...

Frustrated by the medical system, some patients are turning to chatbots for help. At what cost? Credit...Pablo Delcan Supported by By Teddy Rosenbluth and Maggie Astor Wendy Goldberg thought her ...