Interactive Intelligence Group, a provider of customer experience software and services, today announced plans to acquire OrgSpan, a privately held company that offers cloud-based enterprise social ...

Helping companies communicate, collaborate, and engage better is part of what cloud-computing specialist Interactive Intelligence aims to do for its customers. Yet even though the cloud has been one ...

Helping companies communicate more efficiently both internally and with clients is one of the most valuable services a telecommunications company can provide. Interactive Intelligence has been one of ...

SAN FRANCISCO & INDIANAPOLIS--(BUSINESS WIRE)--Genesys (www.genesys.com), a market leader in omnichannel customer experience and contact center solutions, and Interactive Intelligence Group Inc.

INDIANAPOLIS & COLUMBIA, S.C.--(BUSINESS WIRE)--Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has acquired privately-held AcroSoft Corp., ...

Interactive Intelligence Inc. quietly reached a milestone over the summer. Its stock finally climbed back to $13, its initial-public-offering price seven years ago, at the height of the technology ...

Despite a terrible year for the stock, the cloud-focused communications company could be headed for a rebound. Interactive Intelligence's headline numbers were actually mixed. Revenue growth of just 2 ...

Interactive's emphasis was not "this is the stuff we have" but "this is what you can do for your customers with our stuff." This week Interactive Intelligence had its first global event, gathering ...

Shares in Interactive Intelligence Group Inc. jumped nearly 20 percent Friday after Reuters reported that the Indianapolis-based software firm was exploring “strategic alternatives,” including a ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Yesterday, contact center company Genesys ...

With the growth in services and applications moving to the cloud, investors have been quick to buy the stocks of companies that offer cloud-based products, often times regardless of valuation. But ...

As customer adoption of Communications-as-a-Service, or CaaS, trends slowly upward, solution providers still encounter plenty of skepticism over the reliability and security of the model. Enter ...