SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils Service Management Training and Consulting solutions to ...

CARY, N.C., June 18, 2019 /CNW/ -- Global Knowledge, the world's leading provider of certified ITIL® training by AXELOS, is helping technology professionals and organizations get up to speed on ITIL 4 ...

ORLANDO, Fla.--(BUSINESS WIRE)--The IT service and support industry is evolving, with IT service management and customer support converging like never before. Today at Service Management World, HDI, ...

Companies are rushing to address IT and business challenges by implementing AI strategies. But their roadmaps are leading in dozens of directions amid a barrage of AI hype and hope. We’re fast ...