BANGALORE: Mans relentless quest for knowledge and its documentation have had profound impact on development of human race at every stage. bangalore: mans relentless quest for knowledge and its ...

Anand Subramaniam is SVP Global Marketing for eGain Corp. eGain’s solution automates digital-first customer engagement for global brands. Working as a contact center agent was never for mere mortals.

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and ...

Business leaders intent on fostering innovative cultures must differentiate between knowledge management and knowledge assembly. One involves systems, data, and collaboration; the other, insights, ...

We witnessed remarkable advancements in artificial intelligence throughout 2023, and one of the standout innovations was ChatGPT. As we look ahead, the future holds even more exciting possibilities as ...

What’S The Difference Between Business Intelligence And Analytics? Businesses use both business intelligence and analytics. The main difference is their answers to questions. Descriptive analytics is ...

Recent research and perspectives shed light on an opportunity to better connect risk and knowledge through improved integration of systems. The current International Council for Harmonisation (ICH) Q9 ...

Every now and then, an idea or concept takes the productivity nerds of the internet by storm. We get so obsessed that it breaks through to the mainstream, and you can’t seem to go anywhere online ...

Amidst the continuous global disruption of the last 2 years, businesses across many sectors—from high-tech to finance to e-commerce and more—have actually been thriving. They’re tenaciously pursuing ...