Many times, we see and hear presentations that present everything but say nothing, and when pushed, the effort-versus-benefit ratio becomes even fuzzier. Breaking down the fuzziness into three parts — ...

Maintaining written operational procedures establishes the specifics of the procedures in written form as they were developed and intended to be followed. Without the written word, even if the ...

While "organizational" refers to your business structure, "operational" refers to how you get things done. Knowing these definitions isn't critical to successfully running your business, but creating ...

An operational framework is a guide to a company's policies, goals, standards, procedures and training. The framework sets out the way the company does business and promotes a corporate culture and ...

Bill Edwards is a retired Army Colonel, Iraq War veteran, and President of Federal and Public Safety at Building Intelligence Inc. As cities modernize in a post-pandemic growth era, implementing new ...

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