The tools and techniques of digital transformation greatly simplify and speed up new product development. They are counterproductive and even senseless, however, if put to work supporting the ...

Re-engineering public processes is a prerequisite for e-Governance, and more so, for governance in the intelligent age. AI solutions built on archaic processes can’t delight the customer, and instead, ...

Appleton Greene & Co. teaches business managers how to re-engineer the processes they rely on to optimize them for constantly changing business needs. This crucial skill is discussed and developed in ...

In the early 1980s, technology silos, those free-standing islands of innovation in divisions such as marketing, finance and human resources, were the pride of individual functional units. But as the ...