What do people here use for remote support? There is interest in using Screen Connect (screenconnect.com) here. I believe it requires Java. I'm also aware of Bomgar and a couple other similar products ...

I hold the PM position at a medium-size IT consulting company, and was recently asked to put together a relatively comprehensive product matrix to help identify and choose a remote support tool that ...

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The identity and access security vendor said that ‘a limited number of Remote Support SaaS customers’ were impacted in an attack this month. Identity and access security vendor BeyondTrust disclosed ...

Identity and access security specialist BeyondTrust has released BeyondTrust Remote Support 22.1 with new features and enhancements it says will help service desks increase operational efficiency, ...

Remote access software has become an essential tool for businesses and individuals alike, allowing them to manage and support devices from virtually anywhere. With more people working remotely and ...

Are you in the I.T industry and need to constantly carry out specific tasks for your clients without any hassle? Do you get bugged whenever you try explaining technical concepts to your customers and ...

If you ask for help from the IT Service Desk they may want to try to provide immediate help by a remote support tool called BeyondTrust. It is a remote support solution that allows the IT Service Desk ...

TeamViewer GmbH on Thursday announced the release of the live version of TeamViewer, a remote maintenance software tool for Mac OS X and Windows. It’s free for non-commercial use; TeamViewer is priced ...