As we approach Salesforce Inc.’s highly anticipated Dreamforce event, it’s clear that the company is positioned at the forefront of the enterprise artificial intelligence revolution. Generative AI is ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, at the NYC World Tour, Salesforce announced a new generative AI ...

Salesforce on Wednesday announced Salesforce Learning Paths, a new feature that integrates personalized learning content directly into employees' daily workflows on the Salesforce platform. ZDNET ...

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Mere days after launching Einstein Copilot for Tableau, Salesforce is ...

Salesforce's Agentforce platform now supports more than 200 prebuilt agents. Pic: Salesforce As Salesforce expands its Agentforce AI platform with over 200 prebuilt AI agents, it addresses challenges ...

Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM, especially around secure, multi-turn processes. A new benchmark study ...

Salesforce is a big, complex set of services, which has been augmented via acquisition with several other big complex services, including MuleSoft, Tableau and Slack, three companies the CRM giant ...