In Field of Dreams, the voice in the cornfield tells Ray Kinsella, "If you build it, they will come." That may work in the movies, but if you want customers to keep coming back, you need a product or ...

TIMEOUT FOR TECH, RAILWAY AGE SEPTEMBER 2022 ISSUE: Fitness-for-service assessments of an engineered system are designed to address a basic question: Is the system acceptably safe to use for its ...

Customer service assessments have become increasingly popular with university libraries over the past decade, offering a way to enhance the student experience with a consistent, external review of ...