No one would argue that achieving provider satisfaction is a top goal for healthcare IT support leaders and teams. What if your IT service desk could deliver satisfaction to clinical staff, too? Could ...
Tapping into level 1 and level 2 support services at scale, the clinical service desk can do more than just resolve the issue but also help with training, build changes and more. As agents apply their ...
Shalin Jain embraced his love of tech early on, with five years of coding experience and three years of entrepreneurship under his belt by the time he left college. His tech odyssey started in his ...
Rising ticket volumes and fragmented IT systems pose challenges to service desks across various industries. To address these challenges, Info-Tech Research Group has published a three-phase AI ...
05 February 2003 STAVANGER, Norway - SchlumbergerSema, a business segment of Schlumberger Limited (NYSE: SLB), today announced an agreement with Statoil ASA to provide IT service desk operations.
NEW YORK, Nov. 19, 2024 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a leading data analytics, digital operations, and solutions company, has been awarded a contract to manage the service desk operations ...
BENGALURU, India, Aug. 1, 2024 /PRNewswire/ -- Microland Limited, a global digital transformation leader, today announced it has been awarded the prestigious World Class 5-star rating by the Service ...
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