Deeksha Sivakumer a condus primul proiect ServiceNow CSM pentru un furnizor major de servicii medicale, gestionând în mod unic dezvoltarea de la capăt la capăt. Soluția ei a îmbunătățit eficiența ...
ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, a leading provider of cloud contact center solutions, today announced its selection by a global manufacturer and provider of warehouse solutions for its ...
Demonstrate how AI-driven automation can be achieved inside ServiceNow CSM using Flow Designer, even in a PDI without Predictive Intelligence licensing. This project simulates an AI-based Case ...
Global research and advisory firm Gartner (IT) has recognized software firm ServiceNow (NOW) as a leader in the 2021 Gartner Magic Quadrant for the CRM Customer Engagement Center. Santa Clara-based ...
SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...