SAN FRANCISCO--(BUSINESS WIRE)--Medallia (NYSE:MDLA), the global leader in experience management, today announced Service Experience Quickstart for ServiceNow Customer Service Management (CSM) ...

Deeksha Sivakumer a condus primul proiect ServiceNow CSM pentru un furnizor major de servicii medicale, gestionând în mod unic dezvoltarea de la capăt la capăt. Soluția ei a îmbunătățit eficiența ...

Extended integration introduces new features to streamline customer service workflows and drive customer satisfaction ATLANTA, Dec. 15, 2020 (GLOBE NEWSWIRE) -- BeyondTrust, the worldwide technology ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2020 Gartner Magic Quadrant for the CRM Customer ...

Leading conglomerate selects 3CLogic's CCaaS offering, purpose-built for ServiceNow CSM and ITSM, as it insources service desk operations to streamline workflows and save millions in operating costs.