SiliconANGLE

ServiceNow debuts customer relationship management platform, new AI tools

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...
CNBC

ServiceNow moves into AI-powered customer management. Is it a threat to Salesforce?

In the battle of the AI agents, competition is heating up for Salesforce . ServiceNow's new artificial intelligence-powered platform for customer relationship management is going after Club name ...
Diginomica

Retail giant 7-Eleven finds success with ServiceNow Customer Service Management

With over 60,000 stores around the world, 7-Eleven has a huge task in serving its customers. It has redefined its processes using the ServiceNow platform to do just that. 7-Eleven prides itself on its ...
WFMZ-TV

Unisys Launches CloudForte® for ServiceNow, a Solution to Help Clients Securely Modernize, Operate and Manage Critical Mission and Business Functions

BLUE BELL, Pa., Nov. 20, 2019 /PRNewswire/ -- Unisys Corporation (NYSE: UIS) today announced at the Now at Work conference in Washington, D.C. the availability of Unisys CloudForte ® for ServiceNow, ...
Business Insider

How software companies are developing AI agents and preparing their employees for the next wave of generative AI

In a Deloitte survey, 26% of leaders said their organizations were seriously exploring autonomous agents. ServiceNow, SAP, and Salesforce are among the firms that have debuted AI agents to do work ...