The University of Adelaide has adopted ServiceNow as part of a wider program of improvement targeting IT service management and delivery for its almost 29,000 students and staff. The IT service ...

Workflow vendor ServiceNow and process mining experts Celonis team up to solve process bottlenecks for organizations that aren’t getting the most out of their systems of record. ServiceNow and Celonis ...

Please Note: Blog posts are not selected, edited or screened by Seeking Alpha editors. IT service management (ITSM) has long been a huge benefit to complex and exception-rich IT operations by helping ...

BOSTON, Feb. 9, 2021 /CNW/ -- Lakeside Software today announced the availability of SysTrack Root Cause Analysis, an app for ServiceNow that delivers endpoint intelligence to enable proactive service ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...

Early next year, a joint offering will mine processes to identify opportunities for optimization and provide the platform on which those processes can be automated. Workflow management platform vendor ...

Capita Software was experiencing poor customer satisfaction rates and had over-worked, stressed employees. This is being reversed thanks to its use of ServiceNow. Capita is one of the largest ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced integration support for ServiceNow, ServiceDesk Plus, and Oracle and MS SQL databases within ...