AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

Amazon has launched Alexa+ on the web and it's available in the form of an AI chatbot just like ChatGPT. You can chat and ...

MediaMarktSaturn launches the AI chatbot "Smart Manual", which provides round-the-clock help with questions about own-brand products –, initially in Germany. MediaMarktSaturn is expanding its customer ...

Conversational AI, coupled with semantic search, has drastically improved the baseline for speed, convenience and self-service in customer service. It's no surprise, then, that the industry is ...

Anthropic announced Thursday that it has added web search capability to its Claude chatbot. It’s not a new feature to the AI world—but the company’s approach stands as one of the most thoughtful to ...

Mindlogic, a tech startup co-founded by two former McKinsey consultants, is carving out a distinct position in the crowded artificial intelligence (AI) market with smart AI-powered chatbot services ...

As a global service provider, we have been investing in AI to streamline our service environment and provide 24/7 customer service. We are continuously integrating AI-driven tools to elevate ...