BEIJING/SHANGHAI (Reuters) - A pair of 'chatbots' in China have been taken offline after appearing to stray off-script. In response to users' questions, one said its dream was to travel to the United ...

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

A version of this essay first appeared on the website of the U.S. PIRG Education Fund. With the rise of ChatGPT and social media companies like Snapchat and Instagram integrating AI chatbots into ...

McGill University provides funding as a member of The Conversation CA. McGill University provides funding as a member of The Conversation CA-FR. Customers contact companies regularly to purchase ...

Artificial-intelligence chatbots don’t judge. Tell them the most private, vulnerable details of your life, and most of them will validate you and possibly even provide advice. For this reason, many ...

The COVID-19 pandemic has changed customer service significantly. Outstanding online customer support is more important than ever. Chatbots can make a huge contribution to optimizing it and ensuring a ...