This implementation reflects Pavan Palleti’s broader architectural approach—combining platform-native capabilities, event-driven design, and security-first thinking.

Enterprises are built on rules and regulations and essential practices and LLMs just aren't up to snuff when it comes to ...

Monday - Friday, 6:00 - 7:00 PM ET In a Wednesday interview with CNBC's Jim Cramer, Salesforce CEO Marc Benioff discussed the enterprise software company's new platform, "Agentforce," and described ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Salesloft issued a security notification on August 26 regarding its Drift application. It appears to be a broad opportunistic attack on Salesloft/Drift instances integrated with Salesforce tenants.

Salesforce launched a new healthcare AI assistant within its customer relationship management system, marking the latest tech company trying to expand its reach in the healthcare market. As AI ...

Salesforce recently announced that it has introduced more than 50 AI-powered tools among its workforce and reported that these tools have collectively saved all of its employees in excess of 50,000 ...

Health and dental plan company Simplyhealth is using generative artificial intelligence (GenAI) technology to cut the time it takes to respond to customer emails. The company said its use of ...

Salesforce will provide productivity and collaboration software to the US Army for five to ten years in a multibillion-dollar deal.

The 10-year agreement involves Salesforce as a long-term tech partner supporting data integration, AI, and cloud-based ...