Run an ngrok tunnel to http://localhost:5000, where the Flask server is listening Install Deepgram's AudioHook integration into your Genesys org following this guide ...

Kevin Wu is the CEO of Leaping AI. Leaping AI automates complex call centers with self-improving voice AI agents. Generative AI (GenAI) is omnipresent in the current news cycle. Contact centers are ...

Install the dependencies into a virtual environment: Import get_main_intent_action.json as a Web Services Data Action in your Genesys org Swap your ngrok URL into the Request URL Template Make sure ...

Very seldom do voicebot designers put in the effort to take advantage of even the lowest hanging fruit at their disposal to deliver user delight. For a medium that is as unsparing and spartan in its ...