E-business applications vendor Siebel Systems Inc. today began shipping Siebel 7, the latest version of its customer relationship management (CRM) software. The biggest change to the software is that ...

Salesforce.com's planned expansion into a new market may be its biggest challenge yet. The company, which offers a service that allows salespeople to track leads and account information online, plans ...

Major enterprise software vendors are continuing their push into the realm of mobile customer relationship management (CRM) with the rollout of new or enhanced field service, sales and quality ...

(Reuters) - Microsoft Corp. said on Tuesday it plans to introduce a Web-based version of its sales and marketing software in 2007 as it targets rivals like Salesforce.com, Oracle Corp., and SAP AG ...