It's an uncomfortable reality that every GP is likely, at some stage of his or her career, to receive a patient complaint. While it's natural to feel shock upon receiving a complaint, it's helpful to ...

Sarah Baalham dissects the new regulations governing complaints procedures now in force and discusses how they will help those who are unhappy with the treatment they have received from social ...

The first formal judicial misconduct complaints procedure here is expected to be in operation within weeks, according to the Department of Justice. The procedure will provide for a range of sanctions, ...

Please read the Middle States Commission policy on Complaints Involving Member and Candidate Institutions or a complete explanation of how to communicate with the Commission regarding a complaint. The ...

Complaints against doctors can impact on their psychological wellbeing, according to a new study. The statements from doctors about the complaint process included phrases such as: "Makes you feel ...