What is Business Assist Forecast Service? Business Assist Forecast Service is an add-in for Excel that uses machine learning to predict case and conversation volumes based on historical data.

We all know that in uncertain times, a forecast underlies a company’s success or failure. Forecasts keep prices low by optimizing business operations—including cash flow, production, staff, and ...

What if you could predict a company’s financial future with precision, make data-driven decisions, and impress stakeholders, all using one tool? Excel, often underestimated as a simple spreadsheet ...