No matter how hard you work, you can’t succeed in the small-business world if you don’t put your customers first. But making the most of customer relationships isn’t easy. Keeping your clientele ...

There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...

Sacramento, Calif., began 311 more than a decade ago, and like other cities has decided to move on to next-generation technology. Less than a year ago, it upgraded its legacy CRM to a cloud-based ...

The best low-cost CRM tools for small businesses centralize sales information and processes for efficient, authentic relationship building. Using a CRM as your customer relationship management hub, ...

Is your organization best suited for cloud or on-premise CRM? Guest contributor Kate Webster lists some of the issues you need to consider before making a decision. Cloud based CRM systems seem to ...

Vtiger stands out as the only crm software provider offering both cloud and self-hosted options. With 5 million+ global downloads, Vtiger leads the CRM ecosystem, delivering enterprise-grade features.

Opinions expressed by Digital Journal contributors are their own. “True innovation lies in creating systems that empower organizations to achieve seamless operations. Every CRM solution is an ...

Courtney Reilly-Larke is the deputy editor of Forbes Advisor Canada. Previously, she was the associate editor of personal finance at MoneySense. She was also managing editor of Best Health Magazine ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...