Hailing a ride with Uber is as easy as tapping a button. But getting customer support from the transportation giant has historically been far from easy. Uber is trying to close that difficulty gap by ...

For the first time since its inception, users of Uber’s ridesharing app can now get customer support within the app itself instead of having to email the support team after the fact – something that ...

Uber is a transportation network company that connects riders with drivers through a mobile app, allowing users to book rides, food delivery, and other services using an Uber account. If your Uber ...

Uber and Uber Eats are the latest apps working on adding support for Live Activities on iOS 16 Lock Screen and Dynamic Island on iPhone 14 Pro models. Users will be able to get live updates on their ...

Uber’s help desk has relocated from email communications to within the app. The reason? Many parts of the world where Uber is keen on gaining a large chunk of the market share, such as China and India ...

One driver was confused about Uber’s latest incentives program. Another was submitting paperwork to begin driving for the first time, while a third was picking up a dashboard placard to use at SFO. A ...

Uber apologized Monday after its support Twitter account tweeted the n-word. The tweet was in response to a Twitter user who adopted the slur as their username and then tweeted at the support account, ...

Andrew J. Hawkins is transportation editor with 10+ years of experience who covers EVs, public transportation, and aviation. His work has appeared in The New York Daily News and City & State. Uber ...