Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Because sometimes you just need a little home retail therapy as a reward for surviving another year. View Entire Post › ...

Ketul Poshia stiffens his posture in his chair. He flashes a smile that seems to come far too easily to him. And then Poshia, a customer-service representative with Amazon's Mayday video ...

Jeff Bezos’ Amazon Web Services empire will buy the first batches of a purportedly less water and emissions intensive copper ...

Amazon announced that its Alexa+ offering will be available as a web-based AI assistant at alexa.com, with eligible users ...

Amazon Prime members question shipping speeds. Here’s what customers are saying and what free shipping alternatives are ...

Quick Read Amazon is facing substantial headwinds this year, but the stock remains fundamentally sound with a “Strong Buy” ...

Alexa.com brings Amazon’s AI assistant to your browser. New Alexa+ features let you type or chat instead of just talking.

Amazon executives laid out their vision for Alexa’s future in an interview with CNN at the CES tech convention, where the ...

Amazon faces growing backlash from small retailers over its AI-powered Buy for Me tool that lists products without consent, ...

Amazon already has an entry in the AI consumer devices space with Alexa, whose upgraded AI-powered version, Alexa+, can run ...

Through InventHelp’s Submission Services, MixAid was licensed by MBDB Products LLC , moving the invention into the ...