Being data-driven is no longer aspirational—it’s a necessity. The reason for this is that in today’s economy, to continue to grow your business and defend your profit margins, you need to craft a ...

Rajiv Shesh is the Chief Revenue Officer at HCLSoftware where he leads revenue growth & customer advocacy for Products & Platforms division. The digital world has seen massive innovation. At the heart ...

If your business is struggling to manage customer profiles and customer master data across different departments, Customer Master Data Management (CMDM) solutions could be the answer. These tools ...