What Does Your CSAT Performance Actually Mean?
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What Does Your CSAT Performance Actually Mean?
Ever wondered if your Customer Satisfaction (CSAT) score truly reflects the whole story of your customer experience? This video dives deep into what your CSAT performance *actually* means, moving beyond just the number to uncover actionable insights. In this insightful guide, you'll learn: Why a high CSAT score might not always indicate perfect ...
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