Customer violence and abuse is a serious health and safety issue for retail and hospitality workers. A recent survey identified that in the past 12 months, 87% of workers said they had experienced verbal abuse from a customer. If you work in retail or hospitality, follow the link to find resources to help prevent and respond to occupational violence and aggression because everyone deserves to be and feel safe at work. https://www.worksafe.qld.gov.au/safety-and-prevention/mental-health/Psychosoci